Terms & Conditions

1. Definitions

“The Spine”, “we”, “us”, “our” refers to the healthcare provider operating the website https://thespine.in.

“You”, “your”, “patient”, “user” refers to any individual accessing the website, booking appointments, or receiving services.

2. Use of Website

The content on this website is provided for general informational purposes only and does not constitute medical advice. You must consult a qualified medical professional before making healthcare decisions.

Unauthorized use, reproduction, or modification of website content is prohibited.

3. Appointments & Consultations

• Appointments may be booked online, via phone, or in person.
• You must provide accurate personal and medical information.
• Consultation outcomes may vary between individuals.
• Teleconsultations are subject to availability and technical limitations.

4. Medical Treatment Disclaimer

Medical treatments and surgical outcomes depend on individual conditions. The Spine does not guarantee specific results.

5. Fees, Payments & Refunds

Consultation and treatment fees will be communicated prior to service delivery. Payments must be made using approved payment methods.

Refunds, if applicable, are subject to the clinic’s cancellation and refund policy.

6. Patient Responsibilities

• Attend appointments on time or inform the clinic in advance for rescheduling.
• Provide complete and accurate medical history.
• Follow all medical instructions before and after treatment.

7. Privacy & Confidentiality

Personal and medical data are handled in accordance with our Privacy Policy and applicable Indian laws.

8. Intellectual Property

All website content including text, images, logos, and design elements are the intellectual property of The Spine and may not be used without written permission.

9. Limitation of Liability

To the extent permitted by law, The Spine shall not be liable for any direct, indirect, or consequential damages arising from the use of this website or services.

10. Third-Party Links

Links to third-party websites are provided for convenience. We do not control or endorse third-party content or practices.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

13. Contact Information

The Spine
Hiranandani Gardens, Powai
Mumbai, Maharashtra – 400076
Phone: +91 8291050000
Email: info@thespine.in